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Metodology> The questionnaire on accessible transport

 

THE QUESTIONNAIRE TO SURVEY THE DIFFERENT FORMS OF TRANSPORT

 

For each one of the 8 forms of transport analysed, we suggest a list of survey forms to use in order to collect data on them.

The 8 forms of transport considered in the survey are the following:

  • Urban transport
  • Extraurban transport
  • Cableways and relative stations
  • Underground and relative stations
  • Lake navigation and relative ticket offices
  • Railway service
  • Railway stations
  • Airports

Urban transport

The following survey forms form the complete questionnaire:

  1. Company’s data and information service
  2. equipped transport lines
  3. equipped vehicles
  4. stops
  5. staff training
  6. reductions

 

Extraurban transport

The following forms form the complete questionnaire:

  1. Company’s data and information service
  2. equipped transport lines
  3. equipped vehicles
  4. stops
  5. staff training
  6. reduction

 

Cableways and relative stations

The following forms form the complete questionnaire:

For transport service:

  1. Company’s data and information service
  2. equipped vehicles
  3. staff training
  4. reductions

For cableway stations

  1. Summary notes
  2. Transports
  3. Orientation
  4. Parking
  5. Path from the car park to the entrance
  6. Entrance
  7. Ticket office
  8. Vertical connection_Lift
  9. Vertical connection_Stairlift
  10. Vertical connection _Ramp
  11. Vertical connection _Staircase
  12. Vertical connection _Elevator
  13. Vertical connection _Mobile stair climber
  14. Maintenance works
  15. Bathrooms/toilets
  16. Security controls

 

Underground and relative stations

The following survey forms form the complete questionnaire:

Company’s data and information service

  1. Equipped lines
  2. Equipped vehicles
  3. Underground stations
  4. Maintenance works
  5. Bathrooms/toilets
  6. Security controls
  7. Staff training
  8. Reductions

 

Lake navigation and relative ticket offices

The following survey forms form the complete questionnaire:

For transport service:

  1. Company’s data and information service
  2. Equipped transport lines
  3. Equipped vehicles
  4. Stops
  5. Staff training
  6. Reductions

For ticket offices:

  1. Summary notes
  2. Transports
  3. Orientation
  4. Parking
  5. Path from the car park to the entrance
  6. Entrance
  7. Ticket office
  8. Vertical connection_Lift
  9. Vertical connection_Stairlift
  10. Vertical connection _Ramp
  11. Vertical connection _Staircase
  12. Vertical connection _Elevator
  13. Vertical connection _Mobile stair climber
  14. Maintenance works
  15. Bathrooms/toilets
  16. Security controls

 

Railway transport

The following survey forms form the complete questionnaire:

  1. Company’s data and information services
  2. Assistance service for disabled customers
  3. Equipped transport lines
  4. Equipped vehicles
  5. Staff training
  6. Reductions

Railway stations

The following survey forms form the complete questionnaire:

  1. Company’s data and information service
  2. assistance service for disabled customers
  3. Summary notes
  4. Transports
  5. Orientation
  6. Parking
  7. Path from the car park to the entrance
  8. Entrance
  9. Ticket office
  10. Access to platforms
  11. Luggage transport
  12. Waiting room
  13. Vertical connection_Lift
  14. Vertical connection_Stairlift
  15. Vertical connection _Ramp
  16. Vertical connection _Staircase
  17. Vertical connection _Elevator
  18. Vertical connection _Mobile stair climber
  19. Maintenance works
  20. Bathrooms/toilets
  21. Security controls
  22. Staff training

Airports

The following survey forms form the complete questionnaire:

  1. Company’s data and information service
  2. assistance service for disabled customers
  3. Summary notes
  4. Transports
  5. Orientation
  6. Parking
  7. Path from the car park to the entrance
  8. Entrance
  9. Ticket office
  10. Check in
  11. Security controls
  12. Luggage transport
  13. Waiting room
  14. Vertical connection_Lift
  15. Vertical connection_Stairlift
  16. Vertical connection _Ramp
  17. Vertical connection _Staircase
  18. Vertical connection _Elevator
  19. Vertical connection _Mobile stair climber
  20. Maintenance works
  21. Bathrooms/toilets
  22. Security controls
  23. Staff training